Shipping policy
Shipping Policy
Processing Time Orders are generally processed within 1-2 business days (Monday-Friday, excluding US federal holidays). You will receive an email confirmation when your order ships with tracking information.
Holiday and Closure Notice Processing and shipping may be delayed during:
- US federal holidays
- Company closures for vacation or maintenance
- Peak shopping seasons (Black Friday, holiday periods)
We will post notices on our website and send email updates for any extended closures that may affect order processing times. During these periods, processing times may be extended beyond our standard 1-2 business days.
Shipping Methods & Delivery Times
Domestic Shipping (United States):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
International Shipping:
- International Standard: 7-21 business days
- International Express: 3-7 business days
Shipping Costs Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.
International Orders Duties, taxes, and customs fees may apply and are the responsibility of the customer. These charges are calculated at checkout where applicable. Delivery times may vary due to customs processing.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can track your package using this number on the carrier's website.
Shipping Restrictions We currently ship to most countries worldwide. Some remote locations may have extended delivery times or additional fees.
Damaged or Lost Packages If your package arrives damaged or goes missing during transit, please contact us immediately at support@bandegames.com. We'll work with the shipping carrier to resolve the issue.
Contact Information For shipping questions, contact us at:
Email: support@bandegames.com
Address: 168 Riley St, Dundee, MI 48131